Commitment to Quality and Customer Satisfaction

At promosoftwares.com, we are dedicated to providing you with a seamless and secure software buying experience. This includes offering genuine, high-quality software products and exceptional customer service.

Genuine Products Guarantee

We stand behind the authenticity of all software products we sell. All software is sourced directly from authorized distributors or manufacturers, ensuring you receive legitimate licenses.

30-Day Satisfaction Guarantee

We understand that sometimes software might not be the perfect fit. If you are not satisfied with your purchase for any reason, you can take advantage of our 30-day money-back guarantee*. Simply refer to our detailed refund policy for more information about exclusions or conditions that may apply.

Secure Transactions

Your trust and security are paramount. We employ advanced security measures to protect your personal and financial information throughout the entire purchase process. Please refer to our detailed privacy policy for more information.

Fast and Reliable Shipping

For physical products, such as packaged software, you can expect quick and reliable delivery to ensure you receive your software promptly. Please refer to our detailed shipping policy for more information.

Excellent Customer Support

Our dedicated support team is here to assist you with any questions, concerns, or issues you may encounter.

Software Warranties

While promosoftwares.com offers the above guarantees, the manufacturer’s warranty ultimately covers the software product itself. The specific terms and conditions of the warranty can vary depending on the manufacturer and product.

Warranty Details:

• Scope: Applies to the purchased software product and accompanying documentation. Excludes services, hardware, or peripheral repairs/replacements.
• Warranty Period: Varies by manufacturer and product. Please refer to the software documentation or contact the manufacturer directly for details.
• Coverage: The manufacturer warrants the software’s performance under normal use conditions, aligning with the description provided in the documentation.
• Exclusions:
  • Altered, modified, or tampered software.
  • Improper software use or use contrary to instructions.
  • Damage caused by external factors (viruses, malware, natural disasters).
  • Defects resulting from incompatible hardware/software.
  • Normal wear and tear.
• Warranty Remedies: In the case of a software malfunction, we may offer a refund of the purchase price if repair or replacement isn’t feasible.
• Limitation of Liability: Our liability is limited to the purchase price of the software. We are not liable for any incidental, consequential, or special damages arising from software use or inability to use it.

Making a Warranty Claim:

To claim a warranty, contact our customer support within the warranty period. Be prepared to provide your proof of purchase and a detailed description of the problem.

Disclaimer: This warranty information serves as a general guideline and does not constitute a replacement for the official manufacturer’s warranty. Always refer to the specific documentation provided with your software product for the most accurate warranty details.

By shopping at promosoftwares.com, you can be confident in receiving genuine software and exceptional customer service, backed by manufacturer warranties.